Privacy Policy
Air-Aqua BV is a wholesaler supplier offering private individuals the opportunity to order through our webshop. We also process privacy-sensitive information, such as personal data. In some cases, we work together with other organisations or companies. We process and protect personal data with the utmost care. In doing so, we comply with the requirements of the privacy legislation.
This means that we:
- clearly state the purposes for which we process personal data. We do this through this privacy statement;
- limit the collection of personal data for specific purposes as much as possible; these purposes are mentioned later on in this statement;
- ask you first for your explicit permission to process your personal data in cases where your consent is required;
- do not pass on your data to third parties, unless this is necessary in order to provide the requested service (such as the transporter of the goods) or when we are legally obliged to do so;
- make agreements with third parties whenever we share your data to ensure that your data is not used for other purposes;
- take appropriate security measures to protect your personal data and also demand the same of parties who use your personal data on our behalf;
- respect your right to correct or delete your personal data on your request.
Use of Cookies
When using our website, you leave certain data behind, such as your IP address. We also use so-called cookies whereby you can indicate which ones you allow us to use. This data is always anonymised. You will find our Cookie Statement and settings on this link: Cookie statement and settings
Personal data
Depending on the products and/or services of Air-Aqua that you use on our websites, we may process the following personal data:
- name
- company details
- email address
- gender
- IBAN
- information that you enter yourself in an open field, such as a message in the contact form
- login details
- age
- name and address details
- technical measurement data of the equipment such as IP address, MAC address, identifiers in cookies and your browsing behaviour on our websites
- telephone number
Purposes
We process the above details for one or more of the following purposes:
- to offer you the possibility to order articles through our website and to use all functions and services on the website;
- to process your order and to inform you about the progress;
- to give you an answer to a question through our Contact Form;
- to send you personalised newsletters;
- to answer your questions or deal with your complaints by email, post or over the telephone;
- to improve our website.
Providing data to third parties
We pass on the data provided by you to third parties if this is necessary for the delivery of products ordered by you or to provide requested services. We use a third party for payment processing (e.g. through PayPal or CreditCard) in our webshop and we pass on your data to the transport company for delivery of the product to you. Whenever we provide your data to a third party, we ensure that your data is not used for other purposes. We also agree that your data will be deleted as soon as it is no longer required. Furthermore, we will not provide your data to other parties, unless this is legally required or permitted.
Security and storage
We take appropriate security measures to limit abuse of and unauthorised access to your personal data. We ensure that only the necessary persons have access to the data and that access to the data is protected. We do not keep the data for longer than is necessary. In other words, we keep the data for as long as it is needed to provide the service you have requested. This excludes the data that we must keep because we are legally obliged to do so.
Third-party websites
This statement does not apply to third-party websites that are connected to our website through links, because we cannot guarantee that these websites deal with your personal data in a reliable or safe manner. Before using third-party websites you should always read the privacy statement of the website concerned to obtain more information about the way they deal with your data.
Minors
If you are 16 years of age or younger you may only use our website under the supervision of your parents or legal guardians.
Changes to this privacy statement
We may change this privacy statement from time to time. Any changes will be published on our website. We never use your data for other purposes without permission. Therefore, it is recommended that you regularly consult this privacy statement so that you are aware of these changes.
Viewing and changing your data
You can view and/or change your data by logging into your account.
Effective date
This privacy statement came into effect on 25 May 2018. If you wish to contact us in response to this privacy statement, you can do so through the contact details in the following link: About us You can also contact us through the contact form on our site: Contact form